The Advisory Services practice of Ernst & Young LLP has been named an Elite winner of the 2014 CRM Watchlist. The company takes pride in announcing that it is one of only two winners to be recognized in the consulting and systems integrators category. Accenture (News - Alert) is the other company bagging the same award in this category.
CRM Watchlist is a list that projects names of companies selected by customer strategy consultant, Paul Greenberg.
Paul Greenberg is a CRM analyst and blogger who is making use of his decades of experience to distinguish the most relevant and strategic vendors as industry leaders, now and in the future. He is also the Managing Principal of The 56 Group, LLC, a customer strategy consulting firm and is a known author of the book named "CRM Bible: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers."
"We are honored to be featured on the 2014 CRM Watchlist, and be acknowledged as a leader in the industry," said Woody Driggs, Global Advisory Customer Leader for the global EY organization. "To be recognized again is a true demonstration of EY Advisory Services' impressive growth strategy and the ongoing energy and enthusiasm of our team to help companies engineer experiences that solve for both customer trust as well as efficiency over time."
EY's Advisory Services currently has more than 30,000 advisory professionals who form the broadest global advisory networks of any professional organization, delivering seasoned multidisciplinary teams that work with clients to deliver a powerful and exceptional client service. The firm topped among 162 candidates participating for Watchlist Elite award, in the consulting and systems integrators category.
According to Paul Greenberg, the Advisory Service practice at Ernst & Young LLP "not only handles the more traditional CRM pillars – sales, marketing and customer service, but takes experience design and the employee engagement necessary to effect customer engagement into account when planning business transformation efforts for their clients."