Call Center Services Featured Article
CRM from FreeCRM.com Enhances Unified Payments Merchant Services
Unified Payments, one of the fastest-growing private companies in America specializing in credit and debit card-based payment processing services, has selected FreeCRM.com’s CRM to automate its sales and support of its payment processing solutions, integrations and sales.
Regarded as a good alternative to SalesForce.com, FreeCRM.com helps automate and manage the distribution, sales and support for over 100 products and 15 state distribution and brokering services.
FreeCRM.com helps increase efficiency and sales process with streamlined workflow and easy data access, enabling Unified Payments to close more deals quicker. With advanced call tracking, scheduling, follow up automation and call scripting and reporting, FreeCRM.com claims to have a distinct edge over competing CRM products, which lack high quality call tracking and dispositions and reporting. FreeCRM.com’s call automation is recognized as a superior tool that can now help Unified Payments sell more in less time.
With FreeCRM, Unified Payments believes that it can easily load thousands of leads, assign them to sales, manage the follow up and track all of the converted business and then service the new payment processing merchants throughout the business lifecycle. In addition, FreeCRM.com helps Unified Payment’s subsidies and the distribution of leads and services across its partner businesses. It also enables other activities such as the management of Process Pink Payments, a socially responsible corporation that works with merchants to give back to the National Breast Cancer Foundation, helping to track donations and merchant participation using FreeCRM.com.
Servicing over 100,000 merchants nationwide, FreeCRM.com helps keep track of customer issues, orders, tasks, and events using the same system with integrated sales, giving a complete 360-degree view of the customer from lead, to prospects, to account.
In related news, Gage Foods, needing a CRM that would give it a clear advantage with advanced marketing and campaigning features as well as the latest in social CRM, selected FreeCRM.com
Edited by Brooke Neuman