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Digitiliti Information Management Software Helps Morey Corporation Enhance Customer Service

By Calvin Azuri
TMCnet Contributor

Digitiliti, Inc., a provider of archive management software for optimization of unstructured data, announced that by deploying its digiLIBE and digiBAK software, Morey Corporation, an Electronics Manufacturing Services Company, has been able to control, manage, store, and archive its enterprise data storage as well as its information management systems. The company, in its announcement, also stated that by leveraging its digiLIBE and digiBAK software, MOREY has already benefited from a 51.8 percent reduction in its file storage requirements while also benefiting from enhanced business processes and performance via improved levels of customer service and restructured data storage.

In a release, Pablo Mesa, director of information technology at Morey Corporation, said, “We now have full control of and instant access to our enterprise file structure in realtime, including both our structured and unstructured file systems throughout the entire information management life cycle. With this full implementation of Digitiliti’s platform, we’ve gone from needing hours to search and restore files to our tape library and offsite tape storage to now having the ability to search and restore files in minutes stored in either our datacenter or archived on Digitiliti’s digiBAK Hybrid Cloud Archiving System. The ability to consistently and reliably find, and if needed, restore files to our users in minutes, not only reduces our information management costs, but provides a significantly enhanced level of service to our users at Morey and to our customers who count on us for world-class engineering and design service.”

MOREY employs the eSearch capabilities of digiLIBE to enable its users to locate and retrieve customer project files as well as information pertaining to engineering design which makes it possible for them to initiate faster responses to their customer's requests. This also further optimizes the process of project management. MOREY, which deployed Digitiliti’s digiLIBE along with the digiBAK backup and recovery platform in 2011, has also benefited from faster access to its structured and unstructured data as well as recovery of the data across its organizational structure.

Digitiliti President and CEO David Macey said, “We’ve engineered our file management software to be for any sized company and to be about simplicity, robustness, and solving the challenges around unstructured data and complex data storage systems. The implementation by Morey is an excellent example of how our customers use our software to get huge tangible benefits.”

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