Call Center Services Featured Article

SpringCM Customer Advocates Use of SaaS

By Mini Swamy
TMCnet Contributor

Challenges faced by government at all levels today are unprecedented. The pressure to deliver effective services in order to meet the demands of its citizens is tremendous, and this is exacerbated at every point, as government has to justify expenditure, control cost, while ensuring compliance. This is where SaaS (News - Alert) and Cloud computing come in handy.

SaaS/Gov is the SIIA conference addressingthe federal government's movement towards Software as a Service and cloud computing.

The continued growth of Software-as-a-Service  is helping to reshape government IT. A lower investment commitment combined with ease of use and lower costs are factors, which are accelerating use of SaaS.

A recognized leader in cloud enterprise content management, SpringCM helps many organizations to streamline their inefficient document processes with customers, vendors and remote operations.

SpringCM customer Alfred Elliott III, Vice President, National Intelligence and Homeland Security, JB&A, spoke at  SaaS/Gov 2010 at the Westin, Washington, D.C.on Monday, April 5th, 2010 at 2:00 pm

SIIA is the principal trade association for the software and digital content industries. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to 550 software and information companies located around the world.

SpringCM helps government entities by offering the most versatile document management and workflow platform on which to deploy solutions while ensuring lower risk and costs.

Government entities are able to deploy customer applications faster, and realize value quicker, while keeping the total cost of ownership to a minimum.

SpringCM offers a complete platform that integrates more than 25 technologies spanning all aspects of ECM. The SpringCM platform includes capture, document management, workflow, collaboration, records management and can be used to create or customize almost any kind of content-centric application.

With SpringCM, customers avoid the expense, complexity, and risks of traditional ECM software. Organizations such as Dresser, BillingTree, ACS, and Cox (News - Alert) are achieving a payback in as little as 40 days in areas such as case management and claims processing, bids and proposals, regulatory inquiries and accounts payable.