Call Center Services Featured Article

FrontRange's Top Global CRM Partners Named

June 11, 2009

FrontRange Solutions, developer of the GoldMine family of CRM software, has announced its top global CRM partners, including two UK channel organizations, Wizard Systems and Armstrong Consultants, are among the top ten. The CRM Partner of the Year globally went to Ticomix Inc. of Illinois.

FrontRange CEO Michael McCloskey said the Partner of the Year awards "give us the opportunity to recognize the hard work and dedication they give to the marketing, implementation and support of our customer relationship and IT management."

The winning partners were chosen for their results in "several key categories," McCloskey said, including revenue generation, certification and customer satisfaction.

Greg Anderson, General Manager of GoldMine business at FrontRange, said that despite the global economic situation, "many businesses have the foresight to see that investing in improving customer relations is one of the best ways to both survive the recession and come out the other side in an even stronger position.”

FrontRange Solutions (News - Alert) recently launched GoldMine Premium Edition 8.5, a product offering mid-range companies such features as Universal Search and cross-validation of manual-entered data.

How long ago it seems now, but in 2000 TMC had the news that GoldMine Software Corporation, "a developer of sales, marketing and customer support software for small to medium-sized organizations," as they identified themselves then, changed the name of the company to FrontRange Solutions Inc. 
 
The name change, according to company officials at the time, "reflects a significantly broader corporate strategy, which will include retention of the company's award-winning customer relationship management (eCRM) products and service optimization applications while making an aggressive, definitive move into more Web-based products and total e-business solutions."

"More Web-based products." Pretty cutting edge for 2000. And when's the last time you saw "eCRM" used? We've come a long way.
 
 

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Jessica Kostek

Article comments powered by Disqus