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Nordstrom Picks Sterling Commerce's Collaborative Supply Chain Solution

By Shamila Janakiraman
TMCnet Contributor

Sterling Commerce, an AT&T (News - Alert) Inc. company, announced that Nordstrom will be using its collaborative supply chain solution, Sterling Selling and Fulfillment Suite for enhancing customer shopping experience.

“Nordstrom appreciates the importance of investing in the right IT systems to support growing customer expectations,” said Jim Bengier, global retail industry executive at Sterling Commerce (News - Alert). “Sterling Commerce is pleased to be working with Nordstrom in enabling the retailer to improve its shopping experience and selling effectiveness.”

Additionally, Nordstrom has implemented several solutions within Sterling Selling and Fulfillment Suites such as the Sterling Catalog and Offer Management and Sterling Order Management. This helps to enhance its order capture and fulfillment capabilities.

Sterling Commerce solutions offer retailers one centralized order hub to synchronize and orchestrate customer orders. Sterling Selling and Fulfillment Suite leverages Nordstrom’s existing systems for improving the services offered. They also help in optimizing the use of inventory besides also in the reduction of costs.

Sterling Selling and Fulfillment Suite is a collaborative supply chain solution that helps companies to enable a unique buying experience for customers in the various ways available to sell such as Web, call center, store and field sales. It also provides companies with ways to control the entire fulfillment lifecycle.

According to company sources Sterling Commerce will enable companies to optimizeand transform their Business Collaboration Network. This will help them accelerate revenues and also reduce costs.

Sterling Commerce provides worldwide applications and integration solutions to more than 18,000 customers. The company’s solutions help customers connect, communicate and collaborate inside and outside their enterprise. The integration solutions enable customers to connect people, processes and technologies, so that they can have seamless and secure integration with any partner, any system, anywhere.

The collaborative applications streamline commerce to enhance the way business is done by customers enabling them to sell and fulfill any offer, across any channel and from any supplier.