Consulting firm Bluewolf announced at the Dreamforce ’09 Conference a new customer and channel lifecycle service that leverages cloud-based solutions such as Salesforce.com (News - Alert).

 

A salesforce.com partner since 1999, Bluewolf has implemented Salesforce CRM and Force.com for thousands of enterprise organizations. With the new service announced at the conference, Bluewolf said is helping its clients improve business process from demand generation to customer care.

 

According to Bluewolf officials, the new solution has already been adopted by Time Warner (News - Alert) Cable, Beazer Homes and Sunquest Information Systems, resulting in improved customer service and sales processes.

 

Bluewolf said it is committed to partnering with clients to attain agile business transformation. Its world-class portfolio of solutions proves its ability to match its agile methodology with unparalleled vision, said company officials. From demand generation to close, channel strategies to customer care, Bluewolf helps clients attain efficient, responsible business performance.

 

At the Dreamforce 09, Bluewolf is also hosting panels, including "Finding Your Way to Full Compliance: Automating Channel Compliance," on Thursday.  

 

The panel on compliance will include real-life stories from enterprises that are finding their way to compliance, providing a robust defense against fraud and illegal transactions, from deal registration to electronic signatures, said Bluewolf officials.

 

“For nine years we have been changing how organizations work with consultants, working with them to successfully transform their business processes with innovative technologies,” said Corinne Sklar, vice president of marketing, Bluewolf, in a statement. “We are ushering in a new approach to technology consulting, one that is agile, flexible and guarantees success. Building on our successful approach, we are now working with clients to apply it across the entire life cycle.”

 

In a simultaneous development, Bluewolf also announced that Sunquest Information Systems, a provider of laboratory and diagnostic information systems, tapped Bluewolf to create a cloud-based solution that covers the full customer lifecycle.