Noble Systems (News - Alert), a company that provides unified contact center technology solutions, recently announced that it has found a place in the Greater Manchester Fastest 50 list. The inclusion of Noble Systems in the list implies that the company has seen a massive annual turnover growth over the last three years.
Noble Systems provides solutions for Unified Communications (News - Alert), Business Process Management and Analytics. The company claims that tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. The company’s premise, cloud and premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management.
“Noble Systems is proud to be selected as one of the region’s top 50 fastest growing companies. Even in the current climate, we have seen significant growth over the last few years – this is largely down to an expanded client base looking for a contact centre technology that can give rapid return on investment” said Colin Chave, General Manager EMEA, “we are delighted to have grown the business and been able to support employment within the Greater Manchester region.”
Jamie Martin, Managing Partner of Ward Hadaway said, “The Fastest 50 list is based on actual performance, which means that every company that makes it onto the list has done so purely on merit. Our congratulations go to Noble Systems and the other companies on the Fastest 50 on what is a superb achievement and we wish them all the best of luck in the awards."
In related news, Noble Systems recently hosted a Noble exchange breakfast briefing to discuss how contact centers can increase productivity and also enhance customer service at the same time. Noble Systems serves client needs for unified communications, business process management and analytics.