Call Center Services Featured Article

Konnektive Starts Beta Testing on New Cloud CRM Software Suite

 Konnektive Corporation has come up with an affordable and easy to use customer relationship management (CRM) platform that is designed to addresses issues e-retailers have been facing in connecting their shopping cart and business management software.

The company is also making arrangements for the full scale launch of its latest generation contact relationship management, or CRM, software.

This CRM software will help users maintain business communication share sales leads, close deals and make customers delighted.

“A hosted CRM software solution means the days of purchasing software and the many updates that go with it, maintaining the software and internal servers, as well as problems with data corruption and system crashes are all a thing of the past,” Konnektive founder and CEO, Matthew Martorano, said in a statement.

Konnektive CRM Solution includes a dashboard for real time reporting, so business owners and managers can stay up to date with metrics and campaign expenditures as well as return on investment figures. This can also work as a Web-based CRM solution. It can be used by anyone with the proper security clearances and an Internet connection.

When most of the enterprises are turning to home-based sales and support teams, the Konnektive CRM solution can be a good addition to any business management software’s framework.

Konnektive v2.0 includes features such as total eStore integration and linking, real time reporting and dashboard analytics, inbound and outbound order entry, real-time fraud screening, script-to-screen technology, campaign ROI management, fulfillment management, merchant gateway integration, load balancing, and the ability to manage multiple accounts in one place.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Brooke Neuman