Visible Technologies, a provider of solutions for social media monitoring and analytics, reportedly has updated Visible Intelligence, its social media monitoring, analytics and engagement platform.
With Visible Intelligence, one can monitor, analyze and actively engage in social media conversations all in one place. Users need not employ multiple solutions and all they need is one seamless, integrated experience that enables them to access uncapped search results. Visible Intelligence lets them to acquire social insights when they need them, the way they need them, be it in a custom dashboard view, their inbox or integrated into their existing CRM system.
The updated Visible Intelligence platform features expanded multi-language functionality and additional dashboard views designed to cater to the needs of global customers and enterprises using social intelligence across CRM, marketing, product management, and advertising.
“The social media ecosystem has expanded beyond marketing and advertising to support CRM, marketing automation, and business intelligence. To meet this uptake in adoption, we've added new levels of flexibility into our software that gives users the freedom to control their workspace and tailor it to their specific use case or language. With the click of a mouse, any departmental or regional user can easily pull the most actionable and relevant data specific to them within Visible”, stated Richard Pasewark, CEO of Visible.
Visible claimed that it serves as the hub for social media and makes it possible to drive results across the enterprise. In today’s digital world, traditionally disparate departments and functions need to collaborate and unify their interactions with customers and the Social Intelligence and engagement capability that Visible provides can inform a variety of key functions across one’s organization.
Some of the key features of the updated Visible Intelligence platform are: multiple dashboards – users can make and share additional custom dashboards designed for specific business; multi-language workspaces – a single workspace lets users read into multiple languages; expanded data analytics – acquire insights from widgets to see source data and the ability to share thousands of search results with other team members; and more.
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