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Axia Channel Services Software Improves Efficiency for Channel Partners, Agents and Resellers
Axia Technology Partners has developed channel services software that lets businesses upgrade their tracking and workflow.
Known as “Axia Channel Services (ACS (News - Alert))” – it improves efficiency for agents, channel partners, and value combined resellers, according to a company statement. With ACS, businesses will see improvements in workflow, sales quotes, commissions, generation of offers, tracking, sequence operations, billing, and the filing of taxes, the company claims.
“We are always seeking new ways to improve operational inefficiencies for clients,” Josh Ross, co-founder and managing partner at Axia Technology Partners, said in a statement carried on TMCnet. “We are thrilled to introduce ACS as part of the Axia brand of services. The system provides easy-to-use operational management tools that revolutionize business workflow, which we believe can improve the bottom line.”
“We utilized the software for several years, and after much encouragement from our existing channel base, we decided to make it available to other businesses,” Ross adds.
Axia Technology Partners is based in Indianapolis. Axia Technology Partners provides converged IP services. It is used in enterprise and call center PBX (News - Alert) solutions, WAN connectivity, VoIP phone services, Internet access, and fiber optics, the company says. Its clients include municipalities, hospitals, power companies and corporations, which employ anywhere from five to 2,500 workers. In addition, Axia has interconnected networks and peering with some 29 of the largest backbones in the United States.
In other recent company news, Axia recently launched a technology blog. To view it, please click here.
Last year, Tim J. Shrout was named the Chief Operating Officer (COO) at Axia Technology Partners, according to a company press release. Shrout was on Axia Technology Partners’ advisory board for three years. He also was president and CEO of Cedar Run Limited, Inc. and Samaritan Property Management, Inc.
Ed Silverstein is a TMCnet contributor. To read more of his articles, please visit his columnist page.
Edited by Rich Steeves

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