Call Center Software

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  SIP Phones  |  Small Cells
 
| More

Call Center Software

TMCnet Online Community

Call Center Software Featured Article

'Microsoft Dynamics CRM 2011: Dashboards Cookbook' by Mark Aucoin Now Available from Packt Publishing

January 24, 2012

Microsoft (News - Alert) Dynamics CRM 2011 brings with it new interactive and flexible Dashboards. One can make use of this list that contains combinations of Charts, Lists, iFrames and Silverlight components to visualize CRM data and make available a light BI interface. A guide to Microsoft Dynamics CRM 2011 has been written by Microsoft Dynamics CRM MVP Mark Aucoin and is titled “Microsoft Dynamics CRM 2011 Dashboard Cookbook.” This new book is a holistic guide that is filled with a selection of exciting that can be used to master Microsoft Dynamics CRM 2011 Dashboards.  

“Microsoft Dynamics CRM 2011: Dashboards Cookbook” is a guide that allows users the ability to master navigation, basic interaction as well as extension of data on the dashboards. Numerous functions ranging from creation to deletion of User Dashboards are also elaborated on in the recipes.

In a release, Mark Aucoin, Author and Microsoft Dynamics CRM MVP, said, "The book was designed to be used with either a local or online (cloud) Dynamics CRM deployment. In fact, one of the first recipes is how to sign up for a 30day trial of Dynamics CRM. From there you can try every single recipe in the book."

Microsoft Dynamics CRM is a multi-lingual software created to train the focus on sales, marketing and service sectors. Readers will be able to visualize CRM data with this server-client application. It will also give them a light BI interface. This book, “Microsoft Dynamics CRM 2011 Dashboard Cookbook” is one of the latest additions to Packt's expanding catalogue that now has more than 15 Microsoft Dynamics Books and eBooks. Some of the titles are “Microsoft Dynamics CRM 2011 New Features”, “Microsoft Dynamics GP 2010 Reporting”, “Microsoft Dynamics Sure Step 2010” and “Microsoft Dynamics GP 2010 Cookbook.”

During the latter part of 2012, enthusiasts can look forward to a new CRM title called, “Microsoft Dynamics CRM 2011 Reporting and Business Intelligence.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Rich Steeves
community comments powered by Disqus
 
Follow the Call Center Software Community on Twitter




Subscribe to our Call Center Software eNewsletter Close Window