Call Center Software

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  SIP Phones  |  Small Cells
 
| More

Call Center Software

TMCnet Online Community

Call Center Software Featured Article

Maximizer CRM 12 Advocated as a Complete CRM Solution

January 19, 2012

Customer relationship management is a buzz word in organizations these days, but with tons of CRM players in the market each ones prominence is debatable. Maximizer software introduced Maximizer CRM 12, which officials say is a complete CRM solution that understands the needs of the customers.

The recently introduced Maximizer CRM 12 delivers a complete, robust solution that helps maximize revenue and deliver a high level of customer satisfaction that ensures business growth. In addition to its rich features, it is easy to deploy and maintain.

Maximizer Software president Vivek Thomas explains why he thinks Maximizer CRM 12 is different from the others in the market.

With the CRM landscape evolving, integration with social networks and remote access are features that customers are looking for. Maximizer CRM 12 offers powerful LinkedIn (News - Alert) integration and built-in mobile and web access, that allows smartphone or tablet users to work from anywhere, anytime.

Thomas noted that these expanded capabilities combined with the convenience and flexibility of all-access options, enable organizations succeed wherever and however they do business.

Further, this CRM solution is has the ability to include hyperlinks to documents stored in external sources such as SharePoint and can also sync with iCalendar. This last feature allows organizations to manage and schedule appointments easily and gives an overview of key information that is required for a specific business.

However, given the plethora of CRM options in the market, officials believe that Maximizer CRM 12 is in for tough competition.


Mini Swamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Chris DiMarco
community comments powered by Disqus
 
Follow the Call Center Software Community on Twitter




Subscribe to our Call Center Software eNewsletter Close Window