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Avesis Chooses Napersoft CCM Software

By Deepika Mala
TMCnet Contributor

Avesis, a premier developer of innovative and cost-effective programs that help its partners provide dental, vision and hearing benefits throughout the country has recently selected Napersoft (News - Alert) CCM to improve member correspondence and the customer experience.

Medicaid, Medicare, CHIP and commercial health sponsors, insurance careers, unions and TPAs as well as state and county governments, school districts, and employer groups of all sizes are some of the partners of Avesis.

Avesis plans to use Napersoft’s CCM (News - Alert) solution across the enterprise in multiple company departments and locations including Maryland, Georgia and Arizona.

"Napersoft is hands-down one of the most organized and together companies we have worked with and we are very happy with our selection," commented Laura Gill, chief information officer at Avesis, in a release. Avesis foresees Napersoft CCM improving consistency, standardization and branding in customer documents such as letters, invoices and customer surveys.”

The use of Napersoft CCM will provide Avesis with the ability to easily manage their templates through a centralized repository. The solution will integrate with Avesis' core business application, AcceleHealth from Healthation and will help to increase productivity by automating document composition processes that were once completed manually.

Officials said that Napersoft's newest software suite, Napersoft CCM 7 will provide Avesis with additional features such as template and paragraph performance improvements which will provide additional ease-of-use and further empower business users.

In one application, Napersoft CCM will automatically take a file from AcceleHealth, generate the appropriate correspondence from a choice of templates, and allow an Avesis employee to review, edit and distribute the documents.

In related news, Napersoft, a premier provider in Customer Communications Management software recently launched the Napersoft CCM 7 software suite, designed to help businesses quickly and easily create, distribute and archive personalized documents.

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