Call Center Software

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  SIP Phones  |  Small Cells
 
| More

Call Center Software

TMCnet Online Community

Call Center Software Featured Article

Axonom Certification Achieved by Armanino Consulting

December 06, 2011

Certified Partner status with Axonom has been achieved by Armanino Consulting’s Microsoft (News - Alert) Dynamics CRM practice. Powertrak will now be provided by Armanino Consulting in collaboration with Axonom. Design and distribution processes for the high tech, medical device and configured manufacturing industries are streamlined with the enhancement solution to Microsoft Dynamics CRM, Powertrak.

In a release, Scott Mangelson, Head of Microsoft Dynamics CRM Practice at Armanino Consulting said, "This new certification is a powerful addition to Armanino Consulting's own Microsoft Dynamics AX High Tech Industries module. With solutions for both Dynamics CRM and Dynamics AX, Armanino Consulting leverages technology to help clients meet their business growth goals by automating complex sales, procurement and manufacturing processes."

Microsoft Dynamics CRM is sold and implemented by Armanino Consulting. The sales, customer service and marketing efforts for 30,000 customers are automated with Microsoft Dynamics CRM. There are more than two million global users of Microsoft Dynamics CRM. Manufacturers are able to successfully service customers and partners with Axonom's Powertrak. Multi-level relationship tracking, web self-service and partner/dealer loyalty management tools are provided by Powertrak. The solution also streamlines quote-to-order processing and provides hassle-free payment options.

Design Win, Product Configurator and Service Management are some of the additional modules included in Powertrak. Armanino Consulting is differentiated from the industry-specific services and solutions for the high tech, manufacturing, medical device, and distribution industries due to these additional modules.

Microsoft Dynamics AX ERP or enterprise resource planning software is also implemented by Armanino Consulting. The firm's Microsoft Dynamics AX for High Tech Industries Certified for Microsoft Dynamics or CfMD solution is used for the same. The solution is mainly used by semiconductor and fabless semiconductor, electronics, and medical device manufacturers. Armanino Consulting customers are provided with a complete industry-specific enterprise software solution with this combined industry solution for both ERP and CRM.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Rich Steeves
community comments powered by Disqus
 
Follow the Call Center Software Community on Twitter




Subscribe to our Call Center Software eNewsletter Close Window