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Storage West Self Storage Picks Self Storage Manager from E-SoftSys

By Jyothi Shanbhag
TMCnet Contributor

Storage West Self Storage, a company that owns and operates 45 self storage sites in Arizona, California, and Nevada, has recently picked Self Storage Manager and e-CRM solution from E-SoftSysto, for all its 45 Sites.

John R. Wolff, Vice President/CIO of LAACO, Ltd., the owner/operator of Storage West Self Storage, said that they have previously done four management software conversions over the years and the conversion to Self Storage Manager has been quite easy, especially with the resources of E-SoftSys always available to them whenever needed.

Wolff said that the E-SoftSys team jumped in, and took ownership -- whether it was an issue with their software or even an interface to a third-party software/service, and came up with a resolution quickly and their dedicated team approach, with access to their top executives at all times, along with their 24x7 customer support, sets E-SoftSys apart from all of the other software providers they have previously used or looked at.According to the E-SoftSys officials, their Self Storage Manager is basically a comprehensive management software program for self-storage operators of any size. It streamlines users operating procedures and manages their business more effectively by increasing revenue, reducing costs, and improving customer service.

Self Storage Manager is available in Windows-based Standard Edition or Web-based Enterprise Edition, with a fully integrated customer relationship management (CRM) add-on module and 24x7 customer support.

Kat Shenoy, President and CEO of E-SoftSys, said that they are delighted to have another Top Operator like Storage West Self Storage switch to Self Storage Manager and join their rapidly expanding client base and Storage West's choice to implement Self Storage Manager at all 45 of their sites is a testimony to the quality of our product lines, as well as their customer service, which is something they really focus on.

“We listen to our clients and do everything we can to meet their requirements and make our software work the way they operate their business. E-SoftSys continues to gain market share in North America, and is firmly positioned to become the leading supplier of software and services for the self storage industry, in part because of successful conversions like Storage West Self Storage. We look forward to doing more and more conversions over the coming months and years with Storage West as they grow,” Shenoy added.

E-SoftSys is a Microsoft (News - Alert) Gold Certified Partner and ISO 9001:2008 Certified Company with a Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.