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Akvelon Unveils CRM Tracker for Android

By Raju Shanbhag
TMCnet Contributor

Allowing users to synchronize their mobile phone calls with Microsoft (News - Alert) Dynamics CRM, Akvelon has released their latest CRM enhancement tool, CRM Tracker for Android.

As calls can be tracked with a single click, Akvelon CRM Tracker for Android (News - Alert) is extremely easy to use. Consistently tracking client interactions in MS Dynamics CRM increases the transparency of sales activities in the field. To effortlessly close the gap between business conducted via cell phone and the corporate CRM, Akvelon (News - Alert) CRM Tracker is the final tool required. Busy sales teams are more likely to sign on if recording data is as easy as pushing a button, the company has stated.

“Akvelon CRM Tracker is a must-have for any sales person doing business on their Android mobile phone," says Toby Rawlinson, an Account Executive at Akvelon. "I'm out in the field most days, and tracking client calls in CRM is essential if I'm going to stay on top of my game. With Akvelon CRM Tracker I can add client calls to CRM when they happen, instead of hours or days later. It's a huge time-saver.”

Offering tools to automatically track calls as Tasks in Dynamics CRM, attach calls to records, add Voice Notes, and even track calls offline, Akvelon CRM Tracker for Android is a slick app. Users can create rules to enable or disable call tracking for specific contacts, or add calls later from their call log. The application will work with CRM 4.0, CRM 2011, and CRM Online and it does not require any changes to Dynamics CRM, the company stated in a press release.

Recently, the company announced that it achieved VMware vCloud Powered status for the NTT Communications private cloud service offering. The new status enables NTT America (News - Alert) to extend its suite of private cloud services beyond its data centers to support hybrid cloud needs. NTT America also announced the availability of new Global Enterprise Portal. The new portal is expected to simplify the administration of cloud computing service.

Want to learn more about cloud communications? Then be sure to attend the Cloud Communications Summit, collocated with TMC’s (News - Alert) ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. The Cloud Communications Summit will address a growing need of businesses to integrate and leverage cloud based communications applications, process enhancement techniques, and network based communications interfaces and architectures. To register, click here.