Call Center Software

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  SIP Phones  |  Small Cells
 
| More

Call Center Software

TMCnet Online Community

Call Center Software Featured Article

SolarWinds Unveils Synthetic End User Monitor

August 18, 2011

Helping systems administrators and application support professionals monitor multi-step web-based transactions in mission-critical applications, SplarWinds recently announced the availability of its latest application management offering, SolarWinds (News - Alert) Synthetic End User Monitor.

Allowing users to respond to transaction problems before customers see them, Synthetic End User Monitor delivers affordable cloud-based and internal web application monitoring with an easy-to-use recorder. It monitors web applications through synthetic user tests, reporting on duration and success. Providing expected results, or timing, alerts are sent if there are issues with completing transactions, the company stated in a press release.

“Synthetic End User Monitor provides reliable and affordable web application monitoring, with the best, most easy-to-use recorder on the market, at a fraction of the price," said Sanjay Castelino, SolarWinds' VP Product Marketing and Product Management stated in a company press release. "It also provides the option to monitor mission-critical internal applications, an area that is ignored by most of our competitors.”

Synthetic End User Monitor looks at issues from the customer point-of-view when combined with SolarWinds Application Performance Monitor (APM (News - Alert)), while APM monitors servers and services from the inside. Together, they help the user understand the status of their system, and more accurately pinpoint problems. With the option to replay every 30 minutes to let users know if there is a problem, SolarWinds also announced Web Transaction Watcher today, a free tool that allows the recording of one web transaction.

Recently, the company reported record total revenue for the second quarter of 2011 of $45.8 million, a 29 percent increase over total revenue in the second quarter of 2010. License revenue was a record $21.1 million in the second quarter of 2011, representing a 22 percent increase over license revenue in the second quarter of 2010. Maintenance revenue was a record $24.8 million in the second quarter of 2011, representing a 36 percent increase over maintenance revenue.


Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.
community comments powered by Disqus
 
Follow the Call Center Software Community on Twitter




Subscribe to our Call Center Software eNewsletter Close Window