Call Center Software

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  SIP Phones  |  Small Cells
 
| More

Call Center Software

TMCnet Online Community

Call Center Software Featured Article

InsideView Updates Social Selling with New CRM and Social Intelligence

August 11, 2011

The term “social selling” is entirely different from traditional selling that involves face-to face interaction between buyer and seller. Social selling is new technique to deal with more customers and be there when the opportunity is opening up.

InsideView, the social selling and sales intelligence company has added significant product updates that bring the company's flagship and award-winning technology to any sales, marketing or customer service professional.

According to a press release, these updates relate to three key areas important to anyone looking to be more productive in customer-facing roles, and drive better and more productive one-to-one (rather than 'one-to-many') relationships and business results.

 InsideView generates meaningful one-to-one business (sales, marketing and service) interaction by delivering real-time intelligence right to the fingertips of customer-facing professionals. The company is committed to offer social intelligence directly into the workflow of CRM users in the easiest way possible. InsideView's CRM mash-up into all major CRM platforms, as well as its embedded 'out-of-the-box' offering with SugarCRM (News - Alert), prove this dedication.

InsideView's innovative CRM integrations include NetSuite (News - Alert): Extended to partner relationships management (PRM), SAP: SAP-certification for SAP CRM, Oracle CRM On Demand: Promoted to CRM On-Demand inner circle solution, SugarCRM: InsideView is fully embedded out of the box, Microsoft (News - Alert) Dynamics CRM: Outlook integration and enhanced data sync and Salesforce.com: Custom automated watchlists; self-service field mapping and improved data exportation.

InsideView includes a unique layer of intelligence not available from traditional sales information providers. InsideView incorporates individual social connections to call out relationships that make prospect and customer outreach more personal. 

InsideView focuses not only on intelligence, but also on how to take action. To know more about InsideView's sales intelligence, please visit www.insideview.com.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Mandira Srivastava is a TMCnet contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves
community comments powered by Disqus
 
Follow the Call Center Software Community on Twitter




Subscribe to our Call Center Software eNewsletter Close Window