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AT&T BusinessDirect Premier Tops for Straightforward Navigation, Easy Use and Superior Billing Tool

By Sujata Garud
TMCnet Contributor

AT&T BusinessDirect Premier recognized as the top Corporate Responsibility User (CRU) portal by Compass (News - Alert) Intelligence for straightforward navigation, easy access to information, and a superior billing tool.

In a press release, Robert Sloan, Vice President of eSales and Services at AT&T, said, “We understand that our customers want to be able handle their transactions electronically — and that they want to do so from an intuitive and user-friendly portal. AT&T (News - Alert) BusinessDirect Premier was designed so that we can provide the best online customer experience possible.”

The report mentions strengths of AT&T BusinessDirect Premier Portal that includes, a customizable home screen, strong billing tool and detailed device information. Each month, the AT&T BusinessDirect Portfolio handles over 4.5 million customer transactions from users across 90 countries. AT&T has been constantly making efforts for new ways to enrich the AT&T BusinessDirect Premier portal in order to help these businesses improve productivity, increase the speed and accuracy of network transactions, optimize network resources and reduce operating costs.

"Of the three vendors looked at, once again AT&T would be ranked number one. With the simple navigation and ability to access almost every feature from within the Home Screen, this saves a lot of frustration from the users view. With a seamless link to the AT&T premier store, handsets and rate discount plans are available instantly. None of the other vendors offer this sort of fully functional experience,” as per the Compass Intelligence Mobility Portal Assessment report.

AT&T was in news recently when it teamed up with blink-182 as the band's new single "Up All Night" hits the charts leading up to the official release of their album, "Neighborhoods," available September 27.

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Sujata Garud is a TMCnet freelancer with three years of writing/editing experience and two years of market research experience. As an editor she has covered the IT, electronics, banking, pharma, construction, mining and healthcare industries. To see more of her articles, please visit her columnist page.

Edited by Rich Steeves