Call Center Software Featured Article

Appointment-Plus Introduces New Knowledge Base Comprised of Instructional Articles, Videos

By Calvin Azuri
TMCnet Contributor

Appointment-Plus, a developer of online scheduling software, announced the release of its information-rich Knowledge Base (News - Alert), developed to provide current clients and interested visitors access to its extensive collection of instructional videos, educational and ‘how-to” articles and news items. Through this new feature, users will be provided with system updates and will have the opportunity to learn the functioning of the online scheduler calendar and online booking technologies.

In a release, Bob La Loggia, CEO of Appointment-Plus said, “Having a thorough understanding of a software product or service and all of its features is important in getting the most out of it and utilizing it to its fullest potential. Our new Knowledge Base is loaded with informative and educational materials that will allow our current clients to become better acquainted with our product, as well as educate site visitors looking to learn more about Appointment-Plus and online scheduling technology. In essence, it’s an ever-expanding library of interesting and beneficial data from the experts on online scheduling software solutions.”

La Loggia further added, “As the saying goes, ‘Knowledge is Power’, and our new Knowledge Base will help you and your business harness the power of Appointment-Plus for improved appointment- and reservation-booking processes. It’s another valuable feature from the industry’s leading scheduling software system.”

The Appointment-Plus Knowledge Base is comprised of seven areas namely; Search the Knowledge Base designed with similar dynamics such as regular search engines like Google (News - Alert) and Yahoo; Browse by Category which gives users quick access to related articles under a specific category or sub-category. Depending on the current importance or relevance, Featured Articles is comprised of five articles available at all times while the Recent News section features news items, blog posts, and important press releases among other items.

The View Articles by Category area has been designed so users can simply click on category and subcategory headings while searching for specific articles of interest. Under the Most Popular Articles section, five popular articles, based on the number of views, are displayed while being placed under the Recent Entries section; the last five articles created or updated in the Knowledge Base will be displayed. The articles also contain helpful video links, document attachments and tips.

Business enterprises, colleges and universities, medical practitioners and other such organizations can benefit from the Appointment-Plus online business calendar through features which include the Online self-scheduling feature. This feature is designed to help individuals schedule their own appointments or to make reservations conveniently. The automated e-mail and text message reminders for a scheduled appointment or reservation time are sent by the appointment calendar software. Additionally, users can benefit from online customer payment options and from comprehensive record-keeping and reporting capabilities.

For more information on Appointment-Plus, please visit http://www.appointment-plus.com.