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One-Click Universal Screen Sharing Technology by LiveLOOK Receives Patent

By Calvin Azuri
TMCnet Contributor

LiveLOOK is a pioneer in the field of visual sharing and real-time online interaction. It received from the US Patent Office, patent number 7,933,955 for its innovative screen sharing technology which is used to develop LiveLOOK’s industry-leading suite of co browsing and screen sharing products.

This new technology provides an instant-launch applet that runs entirely within the host’s and participants’ Web browsers. This eliminates the delays due to software downloads and executables required by older tools. It is compatible across all operating systems and browser technologies. This innovation is an enhancement on first generation screen sharing technology.

This technology has also laid the foundation to build next generation co browsing technologies. With this, the customers can utilize all the advancements in screen sharing, while adding new levels of security. It can also ease deployment and surpasses the capacity of first generation co browsing tools.In a release, Igor Khalatian, CEO, stated, “We’re pleased to have been awarded the patent for our screen sharing technology. Our engineers have developed a superior solution that incorporates and improves upon the best aspects of existing screen sharing and co browsing technologies. We will continue to build upon the innovations we’ve achieved, with several enhancements being engineered for launch in 2011 and 2012.”Companies like Dell, Intuit Payroll, TurboTax and Yell Group has taken up LiveLOOK’s technology as a customer experience and sales tool. Customer relationship management solutions like Right Now, Moxie Software and Interactive Intelligence have replaced first generation screen sharing and co browsing tools with LiveLOOK’s patented solution.

The main advantage of LiveLOOK’s products is that is can launch instantly and it is universally compatible. LiveLOOK’s solutions are integrated into customer experience and online sales strategies in order to guide customers through service issues and complete purchases.