To enhance reward program performance, Loyaltyworks, a provider of business incentive and customer loyalty programs, has introduced several significant enhancements to the quiz and survey modules of RewardTrax, the SaaS (News - Alert) (Software as a Service) based technology platform.  This enhancement includes functionality that expands the online training and feedback capabilities available to reward programs running on RewardTrax. 

According to a press release, this enhancement includes personalized, on-demand print certificates, available when the participant successfully completes tests and quizzes, configurable test/quiz "re-take" settings, ready access to online study materials, quiz / text sequencing, requiring that a test be passed before access to the next one, integrated quiz/test performance feedback, quiz / survey content delivery based on specified participant segments and integration with program award rules.

Luke Kreitner, Loyaltyworks' vice president of Account Management said, “The improvements in this release will clearly improve our clients' ability to motivate their program participants to take training and provide feedback, both of which boost program value, For example, our programs have proven time and again that individual dealers and sales reps will sell more of a product after they've completed some form of product knowledge training. There is a clear ROI produced by incentives that encourage channel partners to take product training.”

Kreitner adds, "On the survey side, we're often able to provide clients with valuable insight into their employees, customers or partners through well-constructed surveys. We've tried several third-party tools but find that surveys integrated directly into the RewardTrax program user experience and paired with point-award incentives always produce the highest participation."

The Web-based RewardTrax technology platform delivers custom branded, points-based business reward programs.  Loyaltyworks provides complimentary consultations and demonstrations of the RewardTrax platform.