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B2Bsoft Collaborates with Cycle30 for Wireless Point-of-Sale Platform

June 14, 2011

Cycle30’s hosted order-to-cash platform for wireless billing and B2B Soft’s Wireless Standard have been fully integrated under a new partnership. B2B Soft is a provider of business-to-business software solutions for retail management in the wireless/cellular retail industry.

Over 4,000 wireless retail locations throughout North America currently use Wireless Standard. Wireless operators are helped to excel in a highly competitive industry with the tools which come along with the modular retail management platform.

A completely hosted order-to-cash platform for scalable and reliable converged billing is provided by Cycle30 to wireless operators. Apart from customer management, service fulfillment, and billing and revenue management, the platform also includes service assurance, integrations, and inventory management and business intelligence tools. With Wireless Standard, greater point-of-sale functions will be now accessible to wireless operators using the Cycle30 platform. The requirements of today’s cellular and wireless providers ranging from customer order to cash and collections are delivered by the suite.

Customers will get consistent process, from payment processing integrations to streamlined POS with the integration of Wireless Standard with Cycle30’s billing engine. Along with powerful reporting, customers will have increased visibility across the enterprise for wireless carriers. The Cycle30/Wireless Standard platform will help the wireless operators with more effective business automation, real-time control of indirect national retail channels and increased productivity. Wireless operators can also target and improve customer service at their retail locations.

In a release, Don Rossi, Vice President of Sales and Marketing at B2B Soft said, “We’re happy that Wireless Standard is fully integrated with the Cycle30 platform. Tier 2 and Tier 3 carriers today face a lot of challenges. By partnering with Cycle30, we’re delivering a turnkey, end-to-end platform specifically designed for them.”

Rossi added that the wireless operators now have a proven, flexible, and reliable option with this platform. They will be therefore able to realize significant cost savings, increased revenue, and strong growth.


Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Rich Steeves
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