Call Center Services Featured Article
TimeTrade Systems Unveils New Online Appointment Scheduling Solution
TimeTrade Systems, Inc., a provider of customer-driven appointment scheduling solutions, has announced the release of new TimeTrade Workgroup Edition.
The TimeTrade Workgroup Edition is an online appointment scheduling solution that makes it possible for sales and service professionals to easily connect with prospects and customers by scheduling appointments online.
Completely integrated with Microsoft (News - Alert) Outlook and Google Calendars, the TimeTrade Workgroup Edition is ideal for sales, marketing and service organizations that offer and instantly confirm appointments online and replaces back-and-forth e-mails and phone messages with instantly confirmed appointments
The company’s latest offering is built on TimeTrade’s Appointment CRM technology. It can drive sales as well as increase customer satisfaction by delivering hassle-free appointment scheduling, say officials with TimeTrade Systems (News - Alert).
“My entire sales team uses TimeTrade and our sales have gone up as a result. I’ve been able to show my CEO an exponential return for a reasonable investment we’ve had,” said Dick Orlando, executive vice president of sales and marketing at Biscom, Inc.
“It drives more sales calls and makes us look professional all at the same time. At least 8 out of 10 of our customers have scheduled with a rep using TimeTrade during the sales process. It’s a super product that has helped our business succeed in today’s competitive market.”
With the help of TimeTrade Workgroup Edition, customers can self-schedule appointments with the sales and service professionals by clicking on a link or button on a company website or in a personal or marketing e-mail.
Jayashree Adkoli is a contributing editor for TMCnet. To read more of Jayashree's articles, please visit her columnist page.
Edited by Stefania Viscusi

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