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iPartners Earns ACE Ranking with Business Intelligence Solution

April 13, 2010

The Insurance Scorecard business intelligence solution of iPartners, the premier provider of Software as a Service business analytics solution to the property & casualty insurance industry, has received an overall score of 95 in a new Novarica ACE RankingTM report published by research and advisory firm Novarica.

iPartners' Scorecard, in addition to the impressive overall score of 95, ranked well in all categories with 95 for functionality, 94 for technology, and 96 for overall customer satisfaction. The iPartners organization and staff received rankings of 95 and 96 respectively.

Based on numerical surveys of at least five insurers or financial institution clients, Novarica Average Customer Experience Rankings are user-created evaluations of a vended software solution or IT service provider.

A transparent, unedited picture of how well a solution or provider meets its users' needs is provided by the ACE Rankings.

'First ranked in September of 2008, iPartners' Insurance Scorecard continues to be the only business intelligence solution to have earned an ACE Ranking," said Matthew Josefowicz, director of Novarica's insurance practice. "Matching the 2008 ACE Ranking score of 95, iPartners has once again demonstrated its ability to earn high marks from the customers in all categories."

"We would like to extend a sincere thank you to our customers for participating in the ACE Ranking Survey and for scoring us so well," said Robert Lasher, iPartners founder and CEO. "As a SaaS (News - Alert) solution provider, our customers are choosing our company and team as well as our product offering."

"The ranking for our organization and staff are just as important to us as those for our solution and technology. While we are pleased with the ACE Rankings results, we always strive to continue to improve in order to find ways for our clients to gain even greater value from their iPartners solution," he added.

The Insurance Scorecard Business Intelligence solution of iPartners is an easy to use SaaS solution that has been designed for the P&C industry.

In related news, iPartners has announced that Ohio-based German Mutual Insurance Company has selected iPartners' Insurance Scorecard to help its agents better manage their books of business.


Deepika Mala is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Kelly McGuire
 
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