Call Center Services Featured Article
CallMe Staffing Launches with Industry Resource Web Site
March 01, 2010
CallMe Staffing, LLC, a company that focuses exclusively on staffing and workforce optimization for the call center industry, has launched with an accompanying industry resource Web site.
According to Chris Bracken, founder and CEO of CallMe Staffing, by recruiting, screening, training and deploying qualified and motivated call center managers and agents, CallMe puts people to work, increases call center efficiency and decreases the associated costs.
The advantages of CallMe include industry expertise, robust recruiting engine and industry best practices. CallMe utilizes its experience in staffing and running large and successful call centers on the call center industry. The “Always On” unique recruiting process of CallMe continually adds qualified candidates to the CallMe network. This, in turn, gives clients access to the database of call center managers and agents.
CallMe has also developed a comprehensive set of best practices that provide the ability to compare competitive pay rates, call center efficiencies and other metrics to create a more cost effective staffing plan.
CallMe helps to reduce the hidden costs for employers by billing one flat rate for each hour worked. It also reduces the overall hourly costs by eliminating the burden of 'add-on' costs such as payroll administration costs, benefit administration costs and payroll taxes. What’s more, CallMe also helps to increase the turnover of employers. This is achieved by recruiting, screening and training agents who match its 'Best-Practices' study of the firm, thereby ensuring a better fit for the call center. The proprietary screening system of CallMe also helps by decreasing the number of 'live-screens' per hire.
Job seekers by matching their personality, skill set and cognitive abilities to clients’ needs using CallMe. This increases the chances at success while decreasing the hassle of the typical recruitment process. CallMe also gives the necessary training to job seekers.
CallMe offers contract, permanent or temporary placement of call center managers and agents. CallMe Staffing, LLC, is a purpose built company designed to provide Intelligent Call Center Staffing. The company aims to put people to work, increase call center efficiency and decrease associated costs by recruiting, screening, training and deploying qualified and motivated call center managers and agents.
Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.
Edited by Amy Tierney
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