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PRC Marks Third Year in Colorado Springs

January 25, 2010
PRC, which sells outsourced customer contact management services,  reportedly marked its third anniversary as a member of the Colorado Springs community with a celebration on Jan. 14 in the PRC offices at 6805 Corporate Drive in Colorado Springs, Colo.

As part of the celebration, local employees pledged 1,000 hours of community service to the Colorado Springs area through PRC Community Care, a company-wide initiative that encourages and enables PRC employees to take an active role in improving their local communities. 
 
Each month throughout 2010, PRC employees will participate in a specific volunteer activity, raise money or collect items for donation to organizations that address homelessness, youth and family matters and provide support for U.S. soldiers serving overseas.

'Giving back to the community has been a part of the PRC fabric since our inception nearly 30 years ago,' PRC CEO Steven Richards said, who attended the celebration in Colorado Springs. 'We are very pleased to be a part of the Colorado Springs community and look forward to working with our employees, local leaders and community organizations to further improve the economic outlook and quality of life for residents in the area.'

You know how it goes if you've been reading this space for any time at all: If a company's doing charitable work, they get to be a bit puffy here. It's this reporter's 'thank you' for what they do.

At the Jan. 14 event, PRC officials announced the company's hiring plans for 2010. The company's bustling call center handles in-bound customer service calls for a client in the telecommunications industry.

'PRC's job growth in Colorado Springs is welcome news, especially given the current challenges facing our economy,' Mike Kazmierski, president and CEO of The Colorado Springs Regional Economic Development Corporation, said. 'We are pleased to see one of our key primary employers expanding in our community since one of our objectives at EDC is to help create an environment that is conducive to corporate growth.'

Representatives from local nonprofit organizations participating in the PRC Community Cares initiatives were on hand to announce plans for the coming year. Care and Share, Pikes Peak Family Connections, The Children's Literacy Center, and TESSA are all on the list to receive aid from PRC employees.

'Support from local businesses is essential in running our organization,' Lisa Amend, director of marketing at Care and Share, said. 'PRC's commitment to help the Colorado Springs community is appreciated especially among individuals and families in need.'

In the past three years, PRC and its employees have contributed hundreds of thousands of dollars in charitable donations to local community groups and organizations in the areas where the company does business.

In other news, PRC  received a 2009 Top Outsourcer designation by ContactCenterWorld.com. The award recognized ContactCenterWorld.com as a top global provider of outsourced contact management services. Headquartered in Ft. Lauderdale, the company is privately held. 

 
 

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Amy Tierney
 
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