Call Center Software

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  SIP Phones  |  Small Cells
 
| More

Call Center Software

TMCnet Online Community

Call Center Services Featured Article

Manhattan Associates Tapped to Manage Half Price Books' Distribution Process

January 11, 2010
Half Price Books has reportedly selected Manhattan SCALE, a portfolio of distribution management and transportation management solutions built on Microsoft.NET (News - Alert) technology from Manhattan Associates, to manage its distribution process. Manhattan Associates concentrates on helping companies streamline its supply chains to achieve lower costs, higher profits and happier customers.
 
Half Price Books features more than 100 stores in 16 states, each with its own unique inventory of new and used books, music, movies and games. The discount retailer has selected Manhattan Associates (News - Alert) to create more efficient and environmentally responsible distribution and transportation methods. Manhattan SCALE enables companies to tie together processes, data and workflows to cost-effectively enhance the overall performance of its supply chain.
 
Manhattan SCALE provides companies with significant business benefits such as increased shipping volumes, better order accuracy, reduction in erroneous or excessive labor and visibility into the supply chain.
 
According to J. Eric James, distribution manager, Half Price Books, Records, Magazines, Inc., since every inventory item is unique, Half Price Books required inventory visibility to help stores improve customer service, grow online sales and maximize the value of every book. James said that as a SmartWay EPA partner, streamlining transportation and distribution processes with Manhattan SCALE helps Half Price Books’ to fulfill its brand promise of environmental responsibility.
 
Manhattan SCALE offers sophisticated logistics capabilities, rapid deployment, easy-to-use interface, highly configurable environment, hassle-free upgrades and a low total cost of ownership. It is designed to be 'scaled to fit and ready to run' for companies with execution-focused supply chain needs who require speed-to-value and resource-light system configuration, implementation and maintenance. It also leverages sophisticated optimization techniques to improve the flow of goods throughout supply chains. This, in turn, lets companies tie together processes, data and workflows to increase order accuracy, improve deliveries and gain total visibility into inventory.
 
Half Price Books is the largest family-owned new and used bookstore chain in the United States. The stores of Half Price Books buy and sell new and used books, magazines, comics, records, CDs, DVDs and collectible items. Half Price Books also supports a large number of local, national and international programs. 
 

Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.

Edited by Amy Tierney
 
Follow the Call Center Software Community on Twitter




Subscribe to our Call Center Software eNewsletter Close Window