Amcom Software Inc. has reportedly announced the receipt of a significant investment from Minneapolis investors Norwest Equity Partners and Split Rock Partners (News - Alert). The funding is expected to support the company’s ongoing mission to deliver unified communications software solutions designed to save lives and reduce costs. 

“We’re excited to start working with NEP and Split Rock Partners,” Chris Heim, CEO, Amcom Software, said in a statement. “We have a tremendously strong foundation to build on and we look forward to developing more solutions to help our customers with their mission-critical communications challenges.”

Amcom provides unified communications solutions to organizations that need to speed urgent communications accurately and efficiently to increase productivity, caregiver and guest satisfaction and patient and public safety.

The company serves hundreds of hospitals, colleges and universities, government agencies, corporations, and hospitality properties, helping them to respond to key updates in ways that strengthen communication, improve service or care and ultimately save lives.

Amcom Software was purchased by Heim and business partner Dan Mayleben in 2007 in a partnership with Garvin Hill Capital Partners. Under the leadership of Heim and Mayleben, revenue has quadrupled in just three years and the company has delivered solid profitability. Garvin Hill Capital Partners has now exited the investment with this transaction.

“We’re proud of the business our employees have built,” Mayleben, the company’s chief financial officer, said. “Each day we recognize the importance of our solutions as we work with our customers to improve and streamline communications. With the investment from NEP and Split Rock Partners, along with both firms’ deep industry experience, we will make additional investments and strategic acquisitions that fit perfectly with this mission.”

Seamless communications with Amcom solutions helps to deliver a variety of services ranging from providing heart attack patients with life-saving care sooner, to alerting nurses of urgent patient needs through mobile devices, to helping call center operators process requests more easily, to helping emergency response teams quickly locate 911 callers wherever they are in facilities.

According to Tom Schauerman, principal at NEP, Amcom’s past, present, and future were attractive.

 

 “It is remarkable what Amcom has accomplished and how their software helps organizations with safety and productivity,” he said. “We look forward to our partnership with the management team and are excited that they will be able to leverage the experience of Jim Lindner, a NEP operating partner and 40-plus year veteran of the computer software technology and services industry.”

In November, Amcom announced that Gustavus Adolphus College has completed the implementation of its Amcom enhanced 911 (E911) solution, raising the level of safety across its 340-acre campus for students, visitors, faculty, and staff. In July the company announced that its customers represent nearly 90 percent of the “Honor Roll” hospitals in the recent U.S. News & World Report ranking of the best hospitals in the country.