Call Center Services Featured Article
New DriveTime Auto Sales Call Center Opening in Fort Worth
“This is another huge win for the city of Fort Worth, which continues to see a high level of economic development interest and activity, despite the current economy,” said David Berzina, executive vice president of economic development for the Fort Worth Chamber of Commerce, in a statement. “DriveTime’s expansion into Fort Worth will not only create jobs and build on our city’s economic vitality, but will also enhance the quality of life for our businesses and residents.”
In the recent downtrodden economy where a number of companies are seeking to outsource or offshore their customer service divisions, the opening of new call centers within the United States is good for both local and national commerce. The South and Southwest portions of the nation are proving to be viable location options for new call centers, creating much-needed jobs and helping to build up the local economy.
Located immediately south of DFW International Airport, the CentrePort Business Park is a mixed-use development that features lush landscapes, security patrols and an architectural review committee to maintain its current appeal. A 1,300 acre business park, it encompasses a variety of facilities from offices to call centers to distribution hubs for some of the region’s most prestigious companies.
The news as of late in the call and contact center space is positive as new additions continue to emerge, both onshore and offshore, indicating positive movement within industries. As this continues, consumers can be confident that a recovery is coming, even if it may take longer than their comfort zones can handle.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Michael Dinan