Call Center Services Featured Article
BankAtlantic Extends Partnership Agreement with Harland Clarke
April 27, 2009
BankAtlantic, a large financial institution headquartered in Florida offers a broad network of community branches, online banking divisions and conveniently located ATMs, providing a full line of personal, small business and commercial banking products and services.
Recently, the bank announced the extension of its partnership agreement with Harland Clarke Corp for the next five years to enable BankAtlantic’s personal, small business and commercial customers to continue to have best-in-class integrated financial solutions.
Officials at BankAtlantic said that the new agreement will utilize additional qualified services including the development of materials designed to acquire and retain customers, cross-sell and upsell opportunities, business lead generation, as well as onboarding and related contact center services.
Jarett Levan, CEO of BankAtlantic said that in addition to the continued quality and significant cost savings enjoyed by BankAtlantic’s Totally Free personal and business checking customers, the new agreement is an extension of a long-term association, which solidifies many of their convenience initiatives. It also opens the doors for new product opportunities, which can greatly benefit the company’s customers in the future.
Harland Clarke Corp. is a wholly-owned subsidiary of Harland Clarke Holdings Corp. which also wholly owns Harland Financial Solutions Inc. and Scantron Corporation. It provides integrated payment solutions, marketing services and technology solutions and serves approximately 15,000 financial institutions, as well as major investment firms, business-to-business clients, small businesses, and individual consumers.
The company has corporate headquarters in San Antonio, Texas and a regional headquarters in Decatur, Georgia, and employs approximately 5,500 people and has manufacturing and contact center facilities nationwide.
Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.
Edited by Stefania Viscusi
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