Sage North America has announced SageCRM v6.2, a CRM system aimed primarily at small- and medium-sized businesses (SMBs). According to the Sagians, version 6.2 includes new pre-configured and customizable screen themes, an editor capable of handling multilingual e-mail campaigns and “an enhanced graphical view.”

 

The product is available today as a standalone CRM system, and as part of the Sage Accpac Extended Enterprise Suite. It will be available in the Sage MAS 90 and 200 Enterprise Suite later this month.

 

David van Toor, senior vice president and general manager, Sage CRM Solutions North America, said the product lets organizations “outfit their CRM systems and access financial and operations data through ERP integration.”

 

The new version has a branding toolkit to change the look and feel of SageCRM screens using provided themes, or administrators can customize or create whatever themes strike their fancy.

 

Expanded relationship management is also on offer, company officials say, to “create and graphically view multiple relationships between primary entities such as a holding company and its subsidiaries, and many-to-many relationships such as multiple reps selling to an organization’s various divisions.”

 

Pricing for a standalone SageCRM system begins at $599 per user. Sage North America is part of The Sage Group plc, formed in 1981.

 

Last August, TMC reported that Sage CRM Solutions, part of the Sage Group, announced availability of the ACT! by Sage 2009 contact and customer management product family.

 

The family counts ACT! by Sage 2009, ACT! by Sage Premium 2009, and ACT! by Sage Premium for Web 2009 among its members.

 

Saying they were “inspired by customer feedback,” Sage officials at the time described ACT! 2009 products as having “focus on enhancing user productivity with improved Microsoft (News - Alert) Outlook integration, calendar and activity visibility, and database search capabilities.”