Elephant Talk Communications today announced that it will launch converged multimedia services, in association with Quentris and Dilithium, that will offer the users voice and video communication using their mobile phone or Internet connection.

 

According to Elephant Talk officials, the solution will offer its customers various services such as multimedia communications services, interactive voice and video portals (IVVR) and content applications (video on-demand or streaming). The new services will be accessible both by using a 3G mobile phone or a Flash-based Internet or PC application.

 

The platform will also enable it to provide new services such as video surveillance and security, mobile to PC conferencing, video blogging and user-generated content video.

 

Martin Zuurbier, CTO and COO of Elephant Talk, opined that with Premium Rate Services and Streaming Content, the company will tap new markets. “Elephant Talk's overall goal is to create a great customer experience, including live customer service agents, without investing in huge servers, CTI (News - Alert)-applications and complicated configurations. The new solution supports a wide number of devices and operating systems, with unlimited voice and live video access regardless if the target audience is using a cell phone, PC or laptop."

Mr. Zuurbier continued: "Watching a video or TV program, taking a call, participating in a live conference, dialing a number, contacting a customer service department, playing an interactive game, voting in a TV show, receiving instant information, making a video call -- everything is possible through one single solution.”

 

According to Zuurbier, the user-friendliness, time-saving functionalities and inviting interactive menus and visualizations make the solution accessible for all kinds of customers. Logging features will allow data collection from customers worldwide, and the overall service level will increase. And, most importantly, communication costs will be considerably reduced.

 

Elephant Talk Communications is a telecom operator and system integrator to the multimedia industry. The company provides traditional telecom services, media streaming, and distribution services primarily to the business-to-business (B2B) community within the telecommunications market.

 

Quentris offers solutions and services based on the integration and convergence of Data, Voice and Image network technologies. Its activities focus on wired and wireless networks, securing networks and business applications as IP Telephony, Unified Communications (News - Alert) and Contact Centers.

 

Dilithium provides multimedia delivery over mobile and broadband networks to any device. Dilithium provides innovative mobile video solutions, with unmatched breadth of deployments in 50 countries reaching 800 million subscribers.