Call Center Services Featured Article
Siperian, Evaxyx Announce Partnership
September 08, 2008
Siperian, vendor of a master data management (MDM) platform, and Evaxyx, a data integration consulting firm, have announced a partnership intended to "deliver faster ROI to Siperian users."
Evaxyx has developed the Evaxyx Siperian Services Framework, described by Evaxyx officials as "a set of industry best practices that further reduce Siperian MDM Hub's fast implementation time."
The ESSF consists of an implementation framework that is based on what Evaxyx officials characterize as "proven techniques and best practices, tools, and templates."
"We have worked with Siperian over the past two years developing expertise and products that expedite the implementation of a Siperian installation," said Adam Prentis, CEO of Evaxyx. "The cornerstone of this partnership is the ESSF which allows Siperian users to get up and running quickly."
Siperian MDM Hub allows organizations to focus on a specific business initiative and then expand it over time and across the organization to support other business processes and data entities. This approach is designed to deliver a rapid return on investment, scale over time to other business processes across the enterprise, and evolve to support unified customer views containing complete operational context.
Late last year, Siperian, developers of a master data management platform, announced that Siperian MDM Hub is now available on salesforce.com's AppExchange marketplace.
The integration of Siperian MDM Hub with salesforce.com's Force.com platform and CRM applications is intended to help organizations obtain customer data for "improved sales productivity and more effective customer service."
Siperian MDM Hub unifies data about customers, products, and organizations across different systems and delivers views of this data to reduce cost, improve compliance, and drive operational effectiveness.
Now AppExchange-certified, the Siperian MDM Hub demonstrates how customer information contained in Force.com or Salesforce CRM applications can be aggregated, reconciled and synchronized across the enterprise. Siperian MDM Hub combines customer information from disparate sources and makes it available in real-time even as updates are being made in Salesforce and other applications.
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David Sims is a contributing editor for TMCnet. To read more of David's articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Stefania Viscusi
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