Call Center Services Featured Article
Sitel Unveils New Customer Care Facility in Germany
Sitel already employs over 3,000 agents in Germany at seven centers across Krefeld, Düsseldorf, Dessau and Wittenberg and is privately held and majority owned by Canadian diversified company, Onex Corporation.
The company provides on-shore, nearshore and offshore locations across 140+ facilities throughout North America, South America, EMEA and Asia Pacific.
In recent related news, Sitel said the company is committed to running smoothly even under threats such as hurricane Gustav, and noted their Bogalusa, Louisiana contact center is ready for the hurricane with a proven and experience-hardened business continuity plan (BCP) that was created before Katrina slammed into the state.
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Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.
Edited by Stefania Viscusi