Call Center Services Featured Article

Magellan Solutions Outsourcing Launches Flat Pricing Plans for Its Reservation Call Center Services

By Nathesh
TMCnet Contributor

As one of the growing call centers in the industry, Magellan claimed that it has been delivering exceptional contact center services to small and medium businesses across the globe. Whether it is order taking, business answering services or reservations, Magellan provides the same complete quality of service offered by multinational call centers to small and businesses, entrepreneurs, and professionals.

The company’s reservations call center services equip a business with well-trained representatives who have poise and professionalism. A business in the hospitality industry by outsourcing its reservations system, can significantly free up its time to focus more on its core expertise.

The company explained that the contact center packages are bracket metered. Prices are fixed and offered on both prepaid and postpaid depending on the number of calls going through their hotlines every month.

Fred Chua, chief executive officer of Magellan Solution asserted that businesses like hotels, restaurants, day spas and travel agencies will always be on a constant lookout for getting quality service for less. Magellan Solutions’ reservations call center service provides that answer, enabling them to take advantage of the same level of service that big multinational call center companies give to large organizations globally.

Magellan claimed that before businesses choose a pricing model it offers advice and help to identify the right model suited for them. If a client is on strict budget then Magellan will offer the most appropriate package based on the number of minute calls. The plans are also flexible allowing clients to upgrade them without having to sacrificing the quality and delivery they expect from a professional team of call center agents.