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GroupLink Corporation Introduces EnterpriseCRM Extension to Higher Education

By Sujata Garud
TMCnet Contributor

GroupLink Corporation, makers of ContactWise CRM, MobileCRM, and eReferrals CRM, premier data management software solutions, has introduced its EnterpriseCRM solution for higher education at the Brainstorm Education Technology Conference.

EnterpriseCRM is a powerful business transaction tool to maximize prospective revenue and productivity by providing the ability to manage all of an organization's processes and applications from one location. This complete enterprise level solution provides organizations and businesses the capability to integrate a full GroupWise and Outlook compatible CRM into current legacy systems data.

The GroupLink EnterpriseCRM solution will help organizations to use Web services, leverage the latest CRM technology to solve intersystem communication problems and bring business to the next level. The interoperability of EnterpriseCRM across platforms, programming languages and software applications also allows businesses to incorporate the ContactWise CRM application services and data with the services and data provided by other applications.

The benefits of using EnterpriseCRM in a continuing education organization affect academic and higher education users institutionally, from executive administration to managers and staff.

Deploying EnterpriseCRM has numerous benefits including gaining the ability to view detailed fund raising and pipeline reports and identifying areas of subpar or exceptional performance. With EnterpriseCRM, higher education users will have the ability to capture and manage critical institution data, including fund-raising revenue, from current and prospective community partners, donors, students and alumni.

GroupLink Corporation was in news recently when the company announced free help desk software available to the K12 I.T. community at GWAVACon 2011. The free K-12 help desk is a 100 percent Web based help desk solution for academic organizations. It is designed to streamline, organize, track, and report on trouble tickets and provide essential incident management capabilities in public and private schools and school districts. It gives I.T. departments the ability to better manage staffing and resource usage and allocation, helping schools lower total overall costs (TCO) while increasing service for teachers and staff.

Sujata Garud is a TMCnet freelancer with three years of writing/editing experience and two years of market research experience. As an editor she has covered the IT, electronics, banking, pharma, construction, mining and healthcare industries. To see more of her articles, please visit her columnist page.

Edited by Janice McDuffee