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Call Center Services: Cambridge Online Systems to Deliver CRM For Every Business

By Calvin Azuri
TMCnet Contributor

Cambridge Online Systems, a leading provider of IT systems and services, has furthered its partnership with Microsoft (News - Alert) in their joint endeavor to endow businesses across the Eastern region with sophisticated Customer Relationship Management (CRM) systems, which would tremendously enhance their effectiveness and performance. CRM, in addition to effectively streamlining the marketing, sales and customer services operations, also assists businesses in the automating, organizing and synchronizing processes across their organization.

In a release, Ray Olds, business development director of Cambridge Online Systems, said that, “This announcement from Microsoft will make CRM a mainstream application for all businesses. Effective CRM can provide a quantum leap for a business; it provides a professional, structured approach to sales, customer service and marketing activities. Microsoft’s new price points for CRM, and the flexibility provided by its ‘Cloud CRM For Less’ offering brings their excellent CRM business tools within reach for even the smallest business. We invite businesses to benefit from our experience of deploying Microsoft CRM for leading Eastern region businesses – businesses of all sizes and different sectors – and take the first step towards improving their profitability.”

CRM  would be the most ideal software tool for businesses targeting to capitalize on their customer care and sales operations. An online version of the product, which does not require any additional IT hardware or data storage facility, has been made available by Microsoft at lower prices in order to ensure the swift acceptance of CRM systems by large, small and medium businesses alike.