OAISYS announces availability of applications through Avaya
Feb 12, 2013 (Datamonitor via COMTEX) --
OAISYS, a provider of business call recording and contact center management solutions, has announced the availability of its portfolio of voice compliance and quality monitoring applications through the Avaya Select Product Program.
According to Avaya, the Avaya Select Product Program offers customers a streamlined way to order Avaya-compatible, third-party applications chosen for the capabilities they bring to Avaya's portfolio.
The OAISYS Talkument and Tracer solutions offered through the program have been compliance-tested for compatibility with Avaya IP Office and Avaya Aura Communication Manager. By integrating with an Avaya platform, it is easy for companies to extend the benefits of voice compliance and quality monitoring feature functionality to their communications infrastructures, the company added.
As part of Avaya's orderable solution set, OAISYS solutions can be purchased through both Avaya and its channel partners. Customers can add specific capabilities to their existing Avaya platform or can source a complete Avaya-based communications solution that incorporates the OAISYS Talkument and Tracer applications.
Brian Spencer, president, OAISYS, said: "I am honored that OAISYS is one of a select group of partners to be invited to join the Avaya Select Product Program. OAISYS solutions help address the challenges facing SMB and midmarket organizations, something to which we have been committed for more than sixteen years. The expanded relationship between our companies will streamline the ordering and delivery process for Avaya Connect channel partners, thus helping them to better and more quickly serve their customers."
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